Legal
Privacy Policy
Affinity Crystals ("we", "us", "our") is committed to protecting your personal data in accordance with Singapore's Personal Data Protection Act 2012 (PDPA). This policy explains what information we collect, how we use it, and your rights.
What we collect
We only collect personal data that you provide to us directly:
- Contact form: your name, email address, and any message you choose to send us.
- Newsletter sign-up: your email address.
- Class bookings: your name, email address, and any details you provide in the booking form.
We do not collect payment card details directly. Any future online payments will be processed by Stripe, a third-party payment provider with its own privacy policy.
How we use your data
- To respond to your enquiries and messages
- To send you our newsletter (only if you signed up)
- To confirm and manage class bookings
- To improve our website and services
We will never sell, rent, or share your personal data with third parties for marketing purposes.
How we store your data
Contact forms and newsletter sign-ups are processed and stored securely by Netlify Forms. We retain your data only for as long as necessary to fulfil the purpose for which it was collected.
Instagram feed
Our website displays posts from our Instagram account (@affinitycrystalssg) via the Meta Graph API. This feature does not collect any personal data from visitors to our site.
Cookies and analytics
We use analytics cookies to understand how visitors find and use our site, so we can improve it. These are provided by Google Analytics and Metricool, and collect information such as pages visited, time on site, and referring source. We also use essential cookies to make the site function correctly (for example, remembering your shopping cart). We do not use advertising cookies, and we never sell your data.
Your rights
Under the PDPA, you have the right to:
- Access the personal data we hold about you
- Request corrections to any inaccurate data
- Withdraw consent for us to use your data at any time
- Unsubscribe from our newsletter at any time
Contact us
If you have any questions about this policy or wish to exercise your rights, please contact us:
- Email: affinitycrystalssg@gmail.com
- WhatsApp: +65 9728 8112
- Address: 150 South Bridge Road, #01-21, Singapore 058727
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date at the top.